"New sign in request for your Microsoft Authenticator" Pinged multiple times to my mobile phone

Question

"New sign in request for your Microsoft Authenticator" Pinged multiple times to my mobile phone

Geoffrey Doody 30

I keep getting pinged to my phone with this request, once every 15 minutes or so, all day. There are 3 numbers to choose from (or deny) and it has my proper email address and it says "From United States"

I have denied, multiple times, let them expire, however it keeps happening.

I reset my Windows password last night - how can i alert- Microsoft this keeps happening.

Can I find out where in the US a user is trying to log in with my credentials?

Geoffrey Doody 30 Reputation points

2026-01-05T21:29:09.0033333+00:00

Where is the "Microsoft support channels" to report this?
Steve Sorochan 0 Reputation points

2026-01-08T03:12:31.2933333+00:00

did you figure anything out? This keep happening to me as well
Geoffrey Doody 30 Reputation points

2026-01-08T14:50:01.0066667+00:00

Steve, unfortunately I did not.

I kept getting pinged so I deleted the authenticator application from my phone.
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Henrique 0 Reputation points

2026-01-23T12:39:33.65+00:00

This also keeps happening to me. This is very annoying and concerning. I have even setup password less config and I still get some login attempts. It's crazy how Microsoft doesn't answer these questions and how there is no direct support on this matter. They put all users on this forum without any guidance...
Philip Waggoner 5 Reputation points

2026-02-12T16:50:39.43+00:00

What was the answer here? I keep having the same issue.

I am getting the same thing through my Microsoft Authenticator app on my Android based Samsung phone.

I get a dozen at least of these notifications daily. Because there is not real attempt happening I do not have the verification number that the app wants me to select from. So I just hit deny or ignore it.

Also, I have already changed the password to a "hard" password random string of characters. Twice.

So I know that this is not a case of the account being hijacked.

Also, I checked the sign in activity. Nothing unusual. Just my standard hardware.

What I can't find is a list of apps or activities that have called for authentication. That would tell me immediately what the conflicting app was.

1 answer

Your answer

Geoffrey Doody 30 Reputation points

2026-01-05T21:29:09.0033333+00:00

Where is the "Microsoft support channels" to report this?
Steve Sorochan 0 Reputation points

2026-01-08T03:12:31.2933333+00:00

did you figure anything out? This keep happening to me as well
Geoffrey Doody 30 Reputation points

2026-01-08T14:50:01.0066667+00:00

Steve, unfortunately I did not.

I kept getting pinged so I deleted the authenticator application from my phone.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Henrique 0 Reputation points

2026-01-23T12:39:33.65+00:00

This also keeps happening to me. This is very annoying and concerning. I have even setup password less config and I still get some login attempts. It's crazy how Microsoft doesn't answer these questions and how there is no direct support on this matter. They put all users on this forum without any guidance...
Philip Waggoner 5 Reputation points

2026-02-12T16:50:39.43+00:00

What was the answer here? I keep having the same issue.

I am getting the same thing through my Microsoft Authenticator app on my Android based Samsung phone.

I get a dozen at least of these notifications daily. Because there is not real attempt happening I do not have the verification number that the app wants me to select from. So I just hit deny or ignore it.

Also, I have already changed the password to a "hard" password random string of characters. Twice.

So I know that this is not a case of the account being hijacked.

Also, I checked the sign in activity. Nothing unusual. Just my standard hardware.

What I can't find is a list of apps or activities that have called for authentication. That would tell me immediately what the conflicting app was.

Answer 1

It seems that your Microsoft account is experiencing repeated sign-in requests, which could indicate that someone is attempting to access your account. Here are some steps you can take:

Secure Your Account: Immediately change your password again and ensure that it is strong and unique. Consider enabling additional security measures such as two-factor authentication if you haven't already.
Review Account Activity: You can check your recent sign-in activity by logging into your Microsoft account. This may provide insights into any unauthorized access attempts.
Report the Issue: To alert Microsoft about these repeated sign-in requests, you can report this through the Microsoft support channels. Look for options related to account security or suspicious activity.
Check for App Passwords: If you have legacy applications that require app passwords, ensure that they are not being used without your consent. You can manage app passwords in your account settings.
Location Tracking: Unfortunately, you cannot directly find out where in the US a user is trying to log in with your credentials. However, reviewing your account activity may show the locations of recent sign-in attempts.

If the issue persists, consider reaching out to Microsoft support for further assistance.

References: