Managing meetings and events using Outlook on the web for business
Dear @Peeler, Lorant Haddock,
Thank you for posting your question in the Microsoft Q&A forum. I understand you're using Outlook on the Web with a work or school account, and your personal Google Calendar used to sync and reflect your availability but recently, the events stopped showing up even though the account still appears connected.
Previously, the “Add Personal Calendar” feature allowed Google Calendar events to appear in Outlook and be factored into your availability. However, as of late 2025, many users—including yourself—have reported that while the account still shows as connected, no events appear, and availability integration no longer works. I recommend you can contact support via Outlook on Web > Help > Contact Support
In the meantime, here are your current options:
Option 1. Subscribe via iCal (Read-Only View)
You can continue subscribing to your Google Calendar using the private iCal link. This will show events in Outlook, but they won’t affect your availability or be editable from Outlook.
- Open your Google Calendar.
- On the left panel, hover over the calendar you want to share and click the three-dot menu → Settings and sharing.
- Scroll to Integrate calendar and copy the Secret address in iCal format.
- In Outlook on the Web, go to Calendar > Add calendar > Subscribe from web.
- Paste the iCal URL and name the calendar.
- Click Import.
Limitations:
- Events are read-only in Outlook.
- You cannot edit Google events from Outlook.
- Events do not affect your availability (Scheduling Assistant ignores them).
- Updates from Google may take up to 24 hours to reflect in Outlook.
Option 2. Manual Event Invites or Busy Blocks
To ensure personal events block your availability, you can invite your work calendar to those events or manually create busy blocks in your Outlook calendar.
A: Invite your work calendar
- When creating a Google Calendar event, add your work email as a guest.
- Accept the invite in Outlook to have the event appear on your work calendar.
- This ensures the event shows as “Busy” to others.
B: Create manual busy blocks
- In Outlook, create a new event during your personal appointment time.
- Mark it as Busy or Private.
- You can label it generically (e.g., “Personal Appointment”) to maintain privacy.
Benefits:
- Ensures your availability reflects personal commitments.
- Works reliably across all Outlook platforms.
Option 3. Use Outlook Desktop or Mobile App
Adding your Google account to the Outlook desktop or mobile app may allow you to view and manage both calendars in one place, though availability integration still won’t work.
Steps (Desktop):
- Open Outlook
- Go to File > Add Account or Settings > Accounts > Add Account.
- Enter your Gmail address and sign in.
- Grant permission for Microsoft to access your calendar.
Steps (Mobile):
- Open the Outlook mobile app.
- Go to Settings > Add Account > Add Email Account.
- Enter your Gmail credentials and allow calendar access.
Limitations:
- You’ll see both calendars side-by-side.
- Availability integration does not occur; Google events won’t block time on your work calendar.
- Editing is possible, but only within the app (not in Outlook on the Web).
Unfortunately, there’s no current fix to restore the previous sync behavior in Outlook on the Web. Microsoft has not officially announced the removal of this feature. If there are any updates or changes from Microsoft regarding this functionality, I’ll make sure to update you as soon as possible.
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I truly appreciate your patience and understanding. If you have any further questions or need further clarification, please feel free to reach out. I'm looking forward to hearing from you.
Thank you for your cooperation.
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