Facebook codes disappeared and account not backed up but need Facebook codes

Patrick MacPhail 0 Reputation points
2025-12-30T11:28:13.5733333+00:00

My old phone had Facebook on authenticator but I didn't know i needed to back the account up. My daughter deleted the app and I have not been able to get the codes back. I have spoken to the Facebook support team who say it is a Microsoft issue and that the set up should be recoverable. They are unable to turn off the 2FA without the codes so effectively I am locked out of Facebook. How can you recover the Facebook setup in Authenticator for me.

Microsoft Security | Microsoft Authenticator
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