request to recover my suspended microsoft reward account

would like to clarify my situation. As a minor, I may have unintentionally caused a policy violation due to a lack of understanding. I am writing with the help of my parent/guardian to ensure this appeal is handled correctly.My account history: I have been a member of the Microsoft Rewards community for over 3 months and I greatly appreciate the opportunity to earn points through honest participation.What I believe caused the issue:We believe the system may have flagged my account for my family member using the same wifi as what I use. I want to assure you that my intentions were not malicious, and I was simply trying to enjoy the program. My commitment to the rules: I have never used automated tools like bots or macros to earn points, nor have I maintained multiple accounts with the intent to cheat. I have reviewed the Microsoft Services Agreement and am fully committed to adhering to all rules moving forward.A request for clarification: As a child, it is difficult to understand all the complex rules, and the suspension has been confusing. Could you please provide specific information on the violation so I can be certain it does not happen again? This would be a valuable learning experience for me.The Microsoft Rewards program is something I enjoy, and I would be grateful for the chance to continue participating. If there was any misunderstanding or unintentional error, I sincerely apologize. I kindly request that you reconsider the suspension and allow me the opportunity to have my account reinstated. I would be happy to provide any additional information needed to help resolve this matter. Thank you for your time and consideration. Remember, I have been provided the help of my parents to write this.