Hello, I'm Quinn and here to help!
Here's a step-by-step guide to install it:
- Download the correct OEM Realtek driver. Go to your PC or laptop manufacturer’s support site (Dell, HP, ASUS, Lenovo, etc.)Search for your specific model and download the audio driver package
- Open File Explorer and navigate to the folder where you saved the downloaded ZIP file.
- Right-click the ZIP file > Extract All/Here > choose a folder to extract the contents.
- Press Win + X > Device Manager.
- On the top, click Action > Add legacy hardware.
- Choose Install the hardware that I manually select.
- Select System devices.
- Click Have Disk.
- Browse to the folder containing Realtek-RealtekHSA.inf and follow the prompts to complete installation.
- Restart your device.
- Open the folder where you extracted the OEM Realtek driver package (the same one used for HSA). This is where the main audio driver installer is located.
- Locate the main audio driver installer (usually
Setup.exeorRealtekAudioDriver.exe). - Right-click > Run as administrator (recommended for proper installation).
- Follow the on-screen prompts to complete installation.
- Restart your device again.