Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Trusted signing identity validation stuck "In progress" for a long time
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TL
5
Reputation points
Hello,
I've created a new identity on Azure Trusted Signing and the validation is still "In progress". I have sent the requested document on november 26th, validated my mail december 2nd, and since then the status hasn't changed.
Is there a way to reach the validation team?
Thanks.
Artifact Signing
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator2025-12-12T08:45:56.17+00:00 Hello TL
Thank you for reaching out to Microsoft Q&A.
Could you share the identity validation id in private message to review the status of your request.
-
TL 5 Reputation points
2025-12-24T10:39:54.91+00:00 It's been a month since I started the validation process and nothing moves. Is there another way to contact the team?
Sign in to comment
Sign in to answer