I keep getting the error “You’ve tried to sign in with an incorrect account or password” despite changing my password and proving my identity multiple times, how can I unlock my account and be allowed to login again?

Yaman 5 Reputation points
2025-12-05T11:59:10.0933333+00:00

This error has been causing me to get logged out of my devices with no way to log back in no matter what I try, the error is occurring on another account different from the one I am using to create this post, but i’m not sure if it’s safe to share details about it here.

Microsoft Security | Microsoft Authenticator

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.