Laptop battery issue

If your laptop battery is plugged in but not charging and is stuck at 52%, there are several steps you can take to troubleshoot the issue:

1. Check the Power Supply: Ensure that the power adapter is functioning properly and is securely connected to both the laptop and the power outlet.
2. Battery Condition: Verify the condition of the battery. If the battery has been dropped or shows any signs of damage, it may need to be replaced.
3. Battery Calibration: Sometimes, recalibrating the battery can help. To do this, fully charge the battery, then let it drain completely before charging it back to 100%.
4. Surface Diagnostic Toolkit (SDT): Use the Surface Diagnostic Toolkit to run diagnostics on the battery. This can help identify any issues with the battery or charging system. You can launch it from the Windows Desktop after connecting a USB drive with the toolkit loaded.
5. Battery Authentication: Ensure that the battery is authenticated. You can do this through the SDT by selecting the Battery Repair (Validation) tool and following the prompts.
6. Update Drivers: Make sure that all drivers, especially power and battery drivers, are up to date. You can check for updates in the Windows Update settings.
7. Check for Windows Updates: Sometimes, system updates can resolve battery issues, so ensure your Windows is up to date.
8. Contact Support: If none of the above steps work, it may be necessary to contact Microsoft Support for further assistance.

These steps should help you diagnose and potentially resolve the issue with your laptop battery.