Receiving nog 2FA codes on my app since switching to new phone.

Tenzin Jansen 0 Reputation points
2025-11-27T16:07:08.1933333+00:00

I bought a new phone while swapping in the old one at the store (I don't have access to it anymore).

The store would transfer everything over. They did but now my Authenticator account doesn't send me any codes anymore. For example: Facebook needs my Authenticator codes to login but i dont receive any codes on my app.

Maybe a complete reset of my Authenticator codes and connections to companies like Facebook etc. is the solution? But at the moment i dont receive any codes at all.

Microsoft Security | Microsoft Authenticator
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