Who can I complain to at corporate about discontinuing MS Publisher?!!

amirek 35 Reputation points
2025-11-23T19:55:47.4833333+00:00

Please, please don't discontinue Publisher! I've used it for years, and I find it BETTER than Word! It's much more functional for all manner of documents, whereas Word is NOT. Word has too many limitations and is much more difficult to use. So many small businesses use Publisher because it works well for preparing documents for print. It was bad enough that Microsoft removed the scan function and I had to turn to Adobe Acrobat to scan documents! Microsoft needs to STOP trying to fix things and just improve on what they have with as few changes as possible!.

My husband and I both use Publisher for personal use and our very small business. It just works so much easier than Word. ALSO: we DO NOT like 365 or any Cloud-based programs!

There are still MANY people who don't have internet in rural areas, so Cloud-based programs are NOT feasible!

Update Publisher if necessary--I'll buy a new Microsoft Office package so long as it's desktop-based. But, if Microsoft discontinues either Publisher or the desktop-based software, I will NOT buy any more MS products--I will turn to open source. We've used Microsoft products for over 20 years and that's DAILY. But we feel like Microsoft is leaving us behind. We can't afford Cloud-based subscriptions.

There is no reason for very small businesses like ours to have to spend so much on massive programs the go way beyond our needs! It's expensive enough just using non-Cloud-based products, since the prices of everything else just keep going up, while our income just keeps going down. I guess Microsoft is no longer interested in the individuals who started with them and made them what they are, instead focusing on the larger corporate needs, and that's a crying shame, because there are a lot of US still out here.

Microsoft 365 and Office | Publisher | For home

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  1. B. H 0 Reputation points
    2026-09-11T15:35:03.64+00:00

    What really bothers me is that while registering to make a comment here, Microsoft makes me sign up so they can send me a bunch of emails pushing their other stuff.

    I know I'm supposed to be polite here but I'm tired of these oligarchs taking advantage of us common folks. Microsoft knows they are not providing a "like for like" product, but they don't care. They are certainly aware of the hole it will leave for us smaller 'publishers', but it doesn't matter. I'm nearly 70 years old and just found out today that Publisher will be discontinued. I have used Publisher through the years at various churches to provide the weekly church bulletin, newsletters, various flyers and ads, and a myriad of other documents, solely because it was EASY and the end product is professional. One could manipulate text, boxes, pictures, photos, borders--just everything. It is beyond me what we are expected to use now for that purpose, and I'm incensed the Microsoft does not care. Because if they did, there would be a replacement product, not just NOTHING.

    In these days and times, we must all think seriously about whether we want to continue to support these businesses which our dollars and interest have built. Like some of our representatives, they have forgotten where their bread is buttered; who puts those dollars into their pockets. I am so bothered about Microsoft's decision to just end Publisher without a replacement. WE built the Microsoft company and we like Publisher. Microsoft's decision to end this software will definitely affect my use of Microsoft products in the future. I will have to wean myself off your products in the same way I have stopped using and have boycotted businesses and products who don't serve me well during these tumultuous times. It makes me sad.

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  3. AI answer

    2025-11-23T19:55:55.2933333+00:00

    I understand your concerns regarding the discontinuation of Microsoft Publisher. However, there is no specific contact information provided in the context for corporate complaints about product discontinuation. If you wish to express your feedback or concerns, it may be best to reach out through official Microsoft support channels or feedback forms available on their website. Additionally, keep in mind that Microsoft has announced that Publisher will no longer be supported after October 2026, which may be a factor in their decision-making regarding the product's future.


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