Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Trusted Signing Email Verification Failing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Luke
0
Reputation points
Hello,
I am trying to register for Trusted Signing on behalf of the company I work for. Our organization is more than 3 years old and we are using a named individual at the companies domain for registration.
The failure message is simply "Email verification failed." with no other info. There has been no email received in the inbox or spam relating to the verification either.
Any advice on why this is happening and what can be done to resolve it?
Artifact Signing
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator2025-11-18T16:52:40.6633333+00:00 Hello Luke
Thank you for reaching out to us. Could you share the identity validation id in private message to review the status of your request.
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Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
2025-11-24T18:16:32.64+00:00 Hello Luke
Could you please provide an update on the post?
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