Internal Microphone not detected

Emma de Groot 0 Reputation points
2025-11-18T00:07:04.49+00:00

Hello,

I've seen a couple posts about internal microphones already, and I've gone through those steps, but they haven't seemed to fix the issue so I thought I'd see if there might be some other options

I'e already completed these steps:
https://learn.microsoft.com/en-us/answers/questions/5577845/internal-microphone-not-detected
https://learn.microsoft.com/en-us/answers/questions/5622791/in-built-microphone-not-detected

But there's still no internal microphone showing up on the list... Even showing the hidden devices, the only microphone popping up is my USB mic.

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It has been a little while since this started happening, I can't remember how long, but there was a time I could use the internal mic, and then a time where it wasn't working anymore.

Thank you in advance!

Windows for home | Windows 11 | Devices and drivers

Answer recommended by moderator
EmilyS726 267.9K Reputation points Independent Advisor
2025-11-18T00:41:07.0466667+00:00

Hello,

Can you please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up please.

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  1. John K 0 Reputation points
    2026-09-15T17:57:57.0866667+00:00

    Hi EmilyS726

    I have the same problem on Acer

    Could you let me know the driver I need please? 2026-09-15.png

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