Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
creating a support ticket fails when trying to reactivate azure subscription
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 60%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
José Arrarte
0
Reputation points
I'm using Azure VM for some GPU-accelerated work.
My Azure subscription was recently suspended, probably because an automatic payment failed and took a couple of days to invoice.
When opening the Subscription in Azure Portal, I see:
However, creating a support ticket for requesting the support/security team to check this decision also fails. I can complete the first step:
It proceeds to step 2:
But fails shortly after:
Any help would be greatly appreciated.
Thanks!
Cost Management
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2025-11-18T06:34:32.5+00:00 Hi José Arrarte
Since your account is disabled, please reach out to Microsoft Global service numbers: https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2Please let me know if you face any challenge here, I can help you to resolve this issue further
If this answers your query, please click "Upvote"
-
Anonymous
2025-11-20T12:50:41.42+00:00 Hi José Arrarte
Are you able to create a support ticket or contact Microsoft using the Global Support numbers?
Sign in to comment
Sign in to answer