Unable to backup my Microsoft Authenticator iOS app

Gunnar Már Óttarsson 1 Reputation point
2025-11-15T17:30:04.4033333+00:00

I am unable to backup my Microsoft authenticator app on iOS.

This issue appeared after I removed the authenticator backup from iCloud.

I've tried multiple iPhones, reinstall authenticator app, reset phone, reenable iCloud and have toggled every setting from the instructions here on and off

https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40

Microsoft Security | Microsoft Authenticator

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