How do I change to classic subscription (without Copilot)?

Question

How do I change to classic subscription (without Copilot)?

Liam Madden 5

I received the email. How do I fix this?

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IrisK 0 Reputation points

2026-02-04T11:30:32.2933333+00:00

I didn't get the option to go back to Classic. Only the much more expensive option.
Is there another option?
Elaine Kaloustian 0 Reputation points

2026-03-06T13:25:54.79+00:00

I got the option to switch to classic but not until my plan expired in almost a year. No matter how hard I tried I couldn’t get to a human so I cancelled. Was hoping to retry to get classic but I want the a I off my computer today. Not in a year. Trying out another product now with no AI. Hopefully the humans come back to work at some point.

Answer recommended by moderator

GsN5034 - IA 76,465 Independent Advisor

Hello, thank you for reaching out to Microsoft Q&A.

If you prefer not to use Copilot AI features, such as Designer or Copilot, in Office 365 apps, you can switch back to the Classic 365 plan. This plan includes only the standard Office apps and will remain at the same cost you’ve previously paid.

To switch to classic, sign in with your Microsoft account here-

https://account.microsoft.com/services

Select your Office 365 subscription, and click Manage subscription.
Then, click Cancel subscription.
You should have the option to switch back to the classic plan.

Reference:

Switching to Microsoft 365 Personal and Family Classic Plans

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3 additional answers

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This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
IrisK 0 Reputation points

2026-02-04T11:30:32.2933333+00:00

I didn't get the option to go back to Classic. Only the much more expensive option.
Is there another option?
Elaine Kaloustian 0 Reputation points

2026-03-06T13:25:54.79+00:00

I got the option to switch to classic but not until my plan expired in almost a year. No matter how hard I tried I couldn’t get to a human so I cancelled. Was hoping to retry to get classic but I want the a I off my computer today. Not in a year. Trying out another product now with no AI. Hopefully the humans come back to work at some point.

Answer 1

Rich Franks 15

this no longer works. when I went to cancel, I was NOT given option to revert to the classic plan without CoPilot. So, I will move my stuff off, cancel, and never come back, as I don't want anything to do with CoPilot.

Stefan Blom 351.1K Reputation points MVP Volunteer Moderator

2026-01-17T18:47:12.9933333+00:00

@Rich Franks,

The offer may not exist everywhere in the world. For example, it is not offered in Australia or New Zealand after December 31, 2025. See https://support.microsoft.com/en-us/office/switching-to-microsoft-365-personal-and-family-classic-plans-58342e83-38e7-4cda-b63b-88604a8fb7ef .

As an alternative, you can get a one-time payment license such as Office Home & Business 2024.
Rich Franks 15 Reputation points

2026-01-17T19:00:13.45+00:00

I actually just figured it out. I was going to go ahead and let my subscription end in May, as I didn't want to pay for copilot, so I had turned off recurring billing. I turn recurring bulling back on, then I was able to click cancel and change plans. To me, it sucks because I still have to pay for copilot for 5 months, and I don't use it, and will never use it. Still might go ahead an cancel for good.
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator

2026-01-17T19:03:35.0066667+00:00

I actually just figured it out. I was going to go ahead and let my subscription end in May, as I didn't want to pay for copilot, so I had turned off recurring billing. I turn recurring bulling back on, then I was able to click cancel and change plans. To me, it sucks because I still have to pay for copilot for 5 months, and I don't use it, and will never use it.

Thanks for the follow-up. I'm glad you have seen some progress, at least. That said, your dissatisfaction is understandable. You can post feedback for Microsoft in the portal at https://feedbackportal.microsoft.com/feedback .

Answer 2

Kim Burch 0

this is not helpful because the option to get the Classic version is not an option. I do not want or need Copilot

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Answer 3

this is not helpful because the option to get the Classic version is not an option. I do not want or need Copilot

@Kim Burch

The offer to get 365 classic may no longer be available.

You can always purchase a one-time payment license such as Microsoft Office Home & Business 2024. It does not include Copilot. The license is for one user and one computer (PC or Mac).

If you have more questions, please start your own thread. Use the Ask a question option.

The current thread is old and it will be closed.