How do I remove fake "Norton Safe Search Enhanced"?

TSeu 75 Reputation points
2025-11-01T04:15:04.2233333+00:00

Looks like my Browser has malware. The "Norton Safe Search Enhanced" extension is locked and does not let me remove it. I have tried running and scanning the Microsoft Windows Security software but it could not remove it. Please help!!User's image

Microsoft Edge | Browser extensions | Windows 11
Answer accepted by question author
_AW_ 69,416 Reputation points Volunteer Moderator
2025-11-02T05:31:15.74+00:00

Both Edge and Chrome have this unwanted extension. Hopefully this resolves the issue.

  • Download Fixlist.txt and save it in the Downloads folder.
  • Close any apps with unsaved work.
  • Run FRST64.exe and click "Fix".
  • The computer will reboot to complete the process.

If there's still a problem, please upload the resulting Fixlog.txt.

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  1. Piedepa 0 Reputation points
    2026-01-02T14:15:02.5533333+00:00

    Hi, I have the same issues. Could you please help me?

    Big thanks for everything.

    https://drive.google.com/file/d/1d_rLMz-NQC53siAOrEbg05NgRyEtszmO/view?usp=sharing

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  3. _AW_ 69,416 Reputation points Volunteer Moderator
    2025-11-02T03:58:19.29+00:00

    See if the registry policy keys can be removed this way.

    First download ExecTI - https://winaero.com/execti/

    Scroll down the page and click on Download "ExecTI" then scroll down on the next page to Click here to download the file.

    Run ExecTI and enter powershell.exe then click OK.

    In the Powershell window run the command below:

    reg delete HKLM\SOFTWARE\Policies\Microsoft\Edge /f; reg delete HKLM\SOFTWARE\WOW6432Node\Policies\Microsoft\Edge /f;

    Then in Microsoft Edge enter into the Address bar edge://policy/ and click enter.

    Click Reload Policies.

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  4. _AW_ 69,416 Reputation points Volunteer Moderator
    2025-11-02T03:18:37.4333333+00:00

    See if this removes the extension.

    Note: the commands run will force terminate any instance of Microsoft Edge.

    Type powershell into search, then right click Windows Powershell and run as administrator.

    Copy and paste in the following code then press enter.

    Stop-Process -Name 'msedge' -Force;reg delete HKCU\SOFTWARE\Policies\Microsoft\Edge /f;reg delete HKLM\SOFTWARE\Policies\Microsoft\Edge /f; reg delete HKLM\SOFTWARE\WOW6432Node\Policies\Microsoft\Edge /f;

    Open Edge and check for the extension.

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