A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Need help recovering deleted Authenticator entries or restoring from backup
Robert McVoy
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Hello,
I accidentally deleted a 2-Factor Authentication (TOTP) entry from my Microsoft Authenticator app.
I still have other active accounts in the app, but I need to know if there’s any way to restore the deleted entry from a cloud backup, iCloud backup, or Microsoft account sync.
Specifically, I’m trying to recover the 2FA code for a third-party service (Kryptex).
Can you confirm if Authenticator stores old entries anywhere, or if restoring a previous backup of my device or Microsoft account will bring that entry back?
Thank you,
Robert McVoy
<Mod remove PII>
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
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