How do I get my Sways back- they disappeared (I didn't delete them)!!!!!

Dillman, Michele 0 Reputation points
2025-10-31T01:18:09.02+00:00

My sways have disappeared (I didn't delete them)! Can anyone please tell me how to get them back or at least partially? These are for work, and are very important to my bosses!

Microsoft 365 and Office | Sway | For business
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  1. Anonymous
    2025-10-31T02:40:12.7366667+00:00

    Dear @Dillman, Michele,

    Thank you for reaching out to the Microsoft Q&A forum. We’re happy to assist you. Please try the following steps:

    1. Go to https://sway.cloud.microsoft/.
    2. Sign in with the same account you used to create the Sways.
    3. Check My Sways and Deleted to see if your content is there.

    Make sure you’re signed in with the correct account.

    If you previously shared the Sways, look through your email or Teams messages for shared links, opening a shared link may allow you to duplicate the Sway.

    Additionally, if you encounter any error codes or unexpected behavior, please describe them so we can investigate further. I hope this information is helpful. If you need any further assistance, please feel free to reach out. We are here to help. Thank you very much for your understanding and cooperation.

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  2. Dillman, Michele 0 Reputation points
    2025-10-31T15:32:09.28+00:00

    I cant find any of my sways which were hours and hours of work. It's as if my entire profile was wiped clean. It doesn't recognize either my phone or my gmail.

    PII removed

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