Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
How to recover deleted FB Account registered in Authenticator App?
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Nikki Pil Raymundo
0
Reputation points
I accidentally deleted the registered FB account under my Authenticator App. Is there any way to recover it?
Microsoft Security | Microsoft Authenticator
Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Engindzhan Halmi (BG) 155 Reputation points2025-10-28T09:41:26.0533333+00:00 Hello Nikki,
If you accidentally deleted the registered account for a third-party IdP (Facebook) from the Microsoft Authenticator app, recovery options are limited. However, I suggest you to follow these steps to attempt recovery or reconfiguration of the account:
Step 1: Check for Backup Options
- Check for Existing Backup Codes: When the account was set up, you may have received backup codes or recovery keys. They should check any documentation or previous communications from Facebook to see if backup codes were provided.
- Look for Sync Options: If you previously enabled cloud backup for the Microsoft Authenticator app, you will be able to restore the account from a backup. Verify if the backup exists by checking the settings within the app.
Step 2: Reconfigure the Account
If recovery options are not available, the user will likely need to reconfigure the account:
- Visit the Facebook’s Login Page: On the two-factor authentication screen, tap "Try another way" if you can't receive a code.
- Choose the Option to Set Up Two-Factor Authentication: Typically, there will be an option to set up or reconfigure two-factor authentication.
- If you have sign-in session somewhere you should be able to access the following page: If you can log in from another device, go to Settings > Security and login > Two-factor authentication.
Step 3: Contact the third-party support
If you are unable to reconfigure the account using the steps above, they should contact the support team for the third-party IdP for assistance. They can help with:
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JuliaMarvin 22,905 Reputation points Volunteer Moderator2025-10-28T11:14:47.8633333+00:00 Moderator note
Your willingness to help in Microsoft Q&A is appreciated, however please refrain from simply copying and pasting AI generated content.
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Please read https://learn.microsoft.com/en-us/answers/support/ai-usage-policy
as well as https://learn.microsoft.com/en-us/answers/support/code-of-conduct