how to login my authenticator when im not logged on it anywhere and it requires identity proof through in-app codes

Berriche, Sonia 5 Reputation points
2025-10-23T02:04:51.4366667+00:00

i cannot log into my authenticator app because it can only verify my identity through in-app codes that i dont have access too, i would liek to know what to do to verify my identity? cant they just send me a code via email to help me recover it. i need it for school, its my college account. Screenshot 2025-10-22 at 9.58.03 PM

Microsoft Security | Microsoft Authenticator
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