Can't add personal account to authenticator

I'm trying to add a personal account to the Authenticator App on my phone. When I go to add the account, and after I enter my password, it says that too many attempts have been made and asks me to “enter the code displayed in the Microsoft Authenticator app”, which I am already in and don’t have a code for the account I’m trying to add.  How am I supposed to verify my account when I can't access the code being requested?.