I upgraded my Iphone, longer able to access my work account. Autnenicator App code request is in endless loop

Blain Nicholls 0 Reputation points
2025-10-18T15:27:17.9366667+00:00

I recently upgraded my Iphone and now my work account and email is disabled. Each time i try to login I am asked to provide a code from the Authenticator App but when i open the app and select the account is asks for the same code. It is an endless loop. I am the administrator so at a loss?

Note my personal account works fine thru Authenticator. My business account is on Authenicator but greyed out. any help would be appreciated.

Microsoft Security | Microsoft Authenticator
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