Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
error in authentication app
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 71%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Leon Harraka
0
Reputation points
my mobile is old Samsung Galaxy Grand Prime and cannot run Microsoft Authenticator so i use instead stratum Authenticator App
when i am signing in and taken to authentication app
Set up your account
In your app, add a new account.
i press next this is the result
i try again and again all in vain
We're sorry, we ran into a problem. Please choose "Next" to try again.
Additional details
Correlation ID:77853861-a8fb-4b26-962b-ad9134e99788
Timestamp:2025-10-17T15:05:39Z
Microsoft Security | Microsoft Authenticator
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