Help please with Identity validation

Question

Help please with Identity validation

Nora Abdelmagib 0

Hello,
Our identity validation has been "in progress" a long time without any updates.
We have already submitted all the required information and email verification.

Could you please check please?

NathanRoberts (SN) 13,696 Reputation points Student Ambassador Volunteer Moderator

2025-10-19T09:47:45.7633333+00:00

Hey there, Nora Abdelmagib

I know some time has passed since you asked this question. It may be that there is a backlog of certificates that need validating. Please can you check that your certificate has been verified or still in progress?

If it still hasn't been verified, you can reach out to support via the Azure portal here: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade

Hope this helps,
Nathan
VEMULA SRISAI 13,990 Reputation points Microsoft External Staff Moderator

2025-10-20T07:09:01.5066667+00:00

Hello Nora Abdelmagib ,

Thank you for posting your question in the Microsoft Q&A Forum. I understand that your identity validation has been “in progress” for a long time despite submitting all required information and completing email verification.

We are looking into your identity validation issue and will get back to you with an update as soon as possible.
Aditya N 3,890 Reputation points Microsoft External Staff Moderator

2025-10-27T15:00:19.21+00:00

Hello @Nora Abdelmagib

Please could you share the identity validation id.
Raja Pothuraju 47,820 Reputation points Microsoft Employee Moderator

2025-10-31T11:48:27.3033333+00:00

Hello @Nora Abdelmagib,

I just wanted to check if you’d be interested in taking this conversation offline to help get the issue resolved. Please share the necessary details with me via private message, so I can proceed with engaging the concerned team to review your Trusted Signing Validation ID.

Your answer

NathanRoberts (SN) 13,696 Reputation points Student Ambassador Volunteer Moderator

2025-10-19T09:47:45.7633333+00:00

Hey there, Nora Abdelmagib

I know some time has passed since you asked this question. It may be that there is a backlog of certificates that need validating. Please can you check that your certificate has been verified or still in progress?

If it still hasn't been verified, you can reach out to support via the Azure portal here: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade

Hope this helps,
Nathan
VEMULA SRISAI 13,990 Reputation points Microsoft External Staff Moderator

2025-10-20T07:09:01.5066667+00:00

Hello Nora Abdelmagib ,

Thank you for posting your question in the Microsoft Q&A Forum. I understand that your identity validation has been “in progress” for a long time despite submitting all required information and completing email verification.

We are looking into your identity validation issue and will get back to you with an update as soon as possible.
Aditya N 3,890 Reputation points Microsoft External Staff Moderator

2025-10-27T15:00:19.21+00:00

Hello @Nora Abdelmagib

Please could you share the identity validation id.
Raja Pothuraju 47,820 Reputation points Microsoft Employee Moderator

2025-10-31T11:48:27.3033333+00:00

Hello @Nora Abdelmagib,

I just wanted to check if you’d be interested in taking this conversation offline to help get the issue resolved. Please share the necessary details with me via private message, so I can proceed with engaging the concerned team to review your Trusted Signing Validation ID.