Unable to sign in Cognizant Microsoft Authenticator with a new device

San 0 Reputation points
2025-10-16T15:19:00.0866667+00:00

I got a new device and trying to setup MFA for cognizant in the new device. I have created multiple tickets for service desk over IVR. No one has reached out to me. There is an option of self help for MFA in IVR but it states that they sent self help guide to email which is useless because i am unable to login without MFA. Can anyone experienced similar issue guide me? Thanks

Microsoft Security | Microsoft Authenticator
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.