I lost my phone and cannot access Authenticator

Lina Marcela Ramírez 5 Reputation points
2025-10-16T12:37:10.6966667+00:00

I lost my phone and I had Aunthenticator app on it with multiple Microsoft Accounts. I could log in to 2 of them, but not to the other 2 that are institutional accounts. When I try to sign in, it asks me to introduce the Authenticator code sent to my previous phone. I have tried everything... please help

Microsoft Security | Microsoft Authenticator
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