File Explorer not previewing pdf files since 25H2 update

Paul Nicholson 560 Reputation points
2025-10-15T08:07:37.1033333+00:00

Since installing the 25H2 update to Windows 11, the preview for pdf files is not working.

I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents"

I have tried everything to restore the preview without success.

Any help would be much appreciated!

Windows for home | Windows 11 | Files, folders, and storage

Answer recommended by moderator
Vivekanandan Tiwari 210 Reputation points
2025-10-20T03:18:02.11+00:00

Here is a simple solution that worked for me -

in the file explorer, just disable this check box as shown in the image, this simply worked for me

(This happened on windows 10 as well!)
Screenshot 2025-10-20 084655

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103 additional answers

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  1. Nic J 15 Reputation points
    2025-12-04T06:15:13.87+00:00

    Just reading all the posts there seem to be 20 different ways to fix this issue ..My personal view is ... I did nothing to cause this issue and should do nothing to fix it either. MS should send a patch at the next update to sort this out once and for all !!

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  2. Antoine Knight 5 Reputation points
    2025-10-22T14:56:55.9733333+00:00

    We have solved this issue in our company by changing the security setting in "Internet Options" in control panel.

    Screenshot 2025-10-22 105150

    Once there go to trusted sites and place the path of the folder that has the docunements you want to view.

    Screenshot 2025-10-22 105406

    Make sure you click "Add" and uncheck the box.

    Screenshot 2025-10-22 105541

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    3 people found this answer helpful.

  3. Paul L 20 Reputation points
    2025-10-20T13:17:35.33+00:00

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    2 people found this answer helpful.
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  4. DavidW 10 Reputation points
    2025-10-16T20:49:04.93+00:00

    Go to Internet Options and set Security settings as noted below:

    1. Close File Explorer
    2. Open Internet Options from Search Bar
    3. Go to Security Tab.
    4. Click Local Intranet
    5. Click sites.
    6. Select Automatically detect
    7. Click Advanced
    8. Add the path where your files are saved, i.e. file://192.168.1.xxx. Click Add
    9. Click Close
    10. Click OK
    11. Click OK
    12. Restart File Explorer

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    2 people found this answer helpful.

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