Azure Trusted Signing Identity Validation stuck in progress

Lois Postula 5

Our Identity Validation has been stuck in progress for nearly two weeks now.

We did confirmed the email, we are a company older than 3 years in Canada.

There is no feedback no information on the portal.

What to do to unlock this?

VEMULA SRISAI 13,990 Reputation points Microsoft External Staff Moderator

2025-10-20T10:20:49.1966667+00:00

Hello Lois Postula ,

Thank you for posting your question in the Microsoft Q&A Forum.

I understand that your identity validation has been “in progress” for a long time despite submitting all required information and completing email verification.

We are looking into your identity validation issue and will get back to you with an update as soon as possible.
Aditya N 3,890 Reputation points Microsoft External Staff Moderator

2025-10-28T07:14:23.6866667+00:00

Hello @Lois Postula

Please could you provide the validation id so that we can check internally the detailed issue.

Your answer