Intel(R) Wi-Fi 6 AX201 160MHz not working

Stephan js 0 Reputation points
2025-10-02T08:09:09.7633333+00:00

Network adaptor not working. Tried following the help, restart, reset, reinstall, nothing helped.

Surface | Surface Laptop | Network

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  1. Anonymous
    2025-11-06T09:47:46.6466667+00:00

    Hi Stephan js ,
    For your question about known problems with Surface Laptop 3:
    Surface Laptop 3 is generally a solid device, but like any product, there are a few areas where users have reported challenges. Most of these can be addressed with updates or simple troubleshooting:

    Common observations from the community

    • Wi-Fi connectivity: Some users have noticed intermittent drops or the adapter disappearing after updates. This is usually resolved by reinstalling the latest drivers from Microsoft or Intel and running the Surface Diagnostic Toolkit.
    • Driver and firmware updates: Keeping your device fully updated often fixes performance and connectivity issues. If problems persist, a network reset or recovery image can help restore stability.
    • Hardware aging: Over time, components like batteries may show wear, which is normal for any laptop. Microsoft provides guidance for battery care and replacement options if needed.

    Hope this answer your question, please accept my answer kindly if you found it helpful!

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