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Printer is not responding to commands from computer.
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Hi, I'm Bernard, a fellow Windows user. I'm happy to help!
This issue happens when the printer is not communicating with the PC. To sort out the issue, kindly try to unplug the printer from the PC if you are using a USB to connect it, restart the PC and printer, then reconnect the printer. If you are using it wirelessly, please let me know the make and model of the printer so I can provide you with the steps to fully reinstall the printer driver.
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Epson WF-3720 scanner error 100069 using wireless no communication with PC
Not a Canon printer. Epson WF-3720 printer
Hi, thank you for that information. In this case, I recommend fully uninstalling the Canon driver, then reinstalling the driver from the Canon website. Kindly follow the steps below:
To uninstall the driver:
Press the Windows key + R, then type in:
appwiz.cpl
Then hit OK
Look for Canon drivers > Right-click, then uninstall each driver.
Once done, restart the PC, then reinstall the Canon driver from the link below:
For reference: https://www.canon.com.au/printers/pixma-ip8760/support
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Thank you for your prompt reply
Yes, IP8760 connected by cable. The printer does not flash because it is not receiving the command. I have tried numerous times to restart everything to no avail.
Regards
William
