Word Ipad scrolls back to where cursor is, and also some keystrokes are being missed

Anonymous
2025-04-07T19:05:19+00:00

Recently Word on Ipad is having some issues:

  1. It scrolls back to where cursor is, which makes it very unusable. Basically I cannot use it at all for my writing.
  2. Some keystrokes get missed.

I have already done these trouble shootings: updated my Ipad (maybe this was the cause of the problem because I didn't notice this issue until then), updated to latest Word, uninstalled and reinstalled word, offloaded word app from Ipad storage and reinstalled it, hard restarted my device. I use this app frequently so am very familiar with it. Also, I tried testing other writing tools such as OneNote and Ipad Notes app, but have not had this same issue.

System Info:

Ipad Pro 11inch 3rd Generation, Ipad OS 18.4, Word version 2.95.3.

Microsoft 365 and Office | Word | For home | iOS

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  1. Anonymous
    2025-06-09T11:08:48+00:00

    Your ‘Update 3: Placing the cursor at the end of a paragraph.’ works for me too, although it’s very frustrating as most of my work is on Word and this problem makes it so hard to use.

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  2. Anonymous
    2025-06-07T13:30:37+00:00

    I’ve moved to Google Docs. Works just fine. I’ve had to migrate from Dropbox to Google Drive but no big deal. MS messed up a perfectly good app.

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  3. Anonymous
    2025-06-07T12:13:53+00:00

    I have an iPad Air and this is driving me insane. I lost 2 chapters of my book and I’m close to throwing this out the window. It’s not my iPad, that I know, it’s the damn Word app. I’d say fix it, but Microsoft doesn’t work like that. They like letting us suffer for a bit. Ughhhh

    I say all that with a smile on my face, but I am irritated!

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  5. Anonymous
    2025-05-23T09:11:07+00:00

    Do you use the external keyboard - just wondering if anyone gets this with just the tablet with no Magic or other keyboard ?

    Andrew

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