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I recently got the Samsung One UI 7.0 upgrade. (It was forced.) Now WORD, EXCEL, and M365 Copilot will not open. There is a little flash when I try to open them, but no message or other visual. Samsung support has had me clear all cache on the phone, and do a settings reset. I have uninstalled, re-installed, and shut down my phone numerous times. Any ideas?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You can try a full factory reset. Or you can install the new update. One ui 8. Or whatever they call it.
Your not the only one with theae issues. Hundred of thousands same thing.
Unfortunately the solution here did not work for me 😭
Unfortunately the solution here did not work for me 😭
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