Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Same thing happened here. Family 365 member's subscription dropped out. Onedrive still thinks it has the Family 365 subscription with 1TB, but Word, Excel etc dropped out and cannot save and print. Tried removing the family member, adding them again. Sharing the subscription, but when the email comes for them to accept it doesn't work. If I manually create a link and and send it to them, cannot accept. If I manually try to send them an email from my Microsoft Account page, they don't receive it.
Microsoft needs to fix this.