Microsoft family sharing subscription suddenly cancelled

i am facing exactly same problem in que 38 with contact center

the subscription shows again if you log in as family member on microsoft.com. But the password is not recognised if you use it to activate the ms365 outlook application. Other applications working again.

I am yet another person suffering the same problem. 365 account stopped working then started again next day (loss of 1 day productivity). Now it has switched to the 3 month trial license so I have lost access to One Cloud, putting me at risk of losing data.

Clearly and MS issue. Extremely poor and rubbish customer service

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Hi. Is there any update on this issue? I am still having this problem with my Microsoft 365 Family subscription. My family member cannot use MS Word on their computer. Urgent help needed please.

Thanks.

With this Windows update, Microsoft remains like an ostrich: head buried, sees nothing, nothing happens, but everyone sees what is happening, except them. MS released something very bad (disappearance with Office and 365 subscriptions and forced an entire resync of Onde Drive).

I suggest you do what I did:

• Login into your account;
• If subscriptions were gone;
• Complained to Microsoft from the account itself and through all available chanels;
• 4:00 later everything should be returned.