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All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Same issue this morning. Sharing subscription with wife who get "subscription cancelled" message. \
Same here - message suddenly popped-up a few hours ago that my shared subscription has been cancelled
468 now reporting same problem today - this is clearly an issue at Mircosoft end
I am having the same issue.
I am the sub user on the Microsoft 365 Family subscription.
The main user's profile confirms the subscription is active and that it is currently being successfully shared with me.
However when I try to use any Microsoft product (Word/Excel/Outlook/etc) it claims that my subscription has expired/been cancelled, that I need to renew my subscription etc.
Any ideas on how to resolve
Thanks
Found a workaround. Try logging in as the main family member instead of trying to activate Office as a family member. Upon that, you can switch back to the family member.