Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Same here.
Microsoft family sharing subscription suddenly cancelled
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
179 answers
Sort by: Oldest
-
Anonymous
2025-04-10T13:16:26+00:00 -
Anonymous
2025-04-10T13:16:41+00:00 Same issue. Signed in today and says my subscription is expired but I am on a family plan that is active.
What do we do here?
-
Anonymous
2025-04-10T13:17:00+00:00 I have the same issue!
-
Anonymous
2025-04-10T13:19:20+00:00 Same thing for me and I cannot use Word or Excel either.
-
Anonymous
2025-04-10T13:19:54+00:00 That link does not work either.