Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T13:00:06+00:00

    Same! Works on the phone but not the laptop

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  2. Anonymous
    2025-04-10T13:00:49+00:00

    I am also facing the same problem.

    Sharing suddenly stopped working on my son's computer.

    Regards,

    Arvind

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  3. Anonymous
    2025-04-10T13:03:55+00:00

    All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

    We have the same problem.

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  4. Anonymous
    2025-04-10T13:04:13+00:00

    MS knows about this:

    Please monitor this site:

    https://admin.microsoft.com/servicestatus

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    3 people found this answer helpful.
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  5. Anonymous
    2025-04-10T13:05:55+00:00

    Same here, Australia. Wifes account stopped working. Active account. She is trying to get some work done tonight.

    Who did the update? :)

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