Microsoft family sharing subscription suddenly cancelled

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Exactly the same. Working on my laptop but suddenly not working on my husband's. When I look at the subscription on my account there's nothing to see. Presumably as so many people are having the same problem it's a Microsoft Office issue.

Mine is working again!

Same here!

Title: Some users may be unable to access Microsoft 365 services

User impact: Users with Microsoft 365 Family subscriptions may be unable to access Microsoft 365 services.

Current status: We’ve identified a recent change which is causing impact and we're currently reverting the change to remediate the issue.

Start time: Thursday, April 10, 2025, at 7:25 AM UTC

Next update by: Thursday, April 10, 2025, at 5:30 PM UTC

Service Status

I'm back on track now folks - that only wasted 5 hours of my work day today! How about we all ask for some cashback for the inconvenience??? The least you could have done @MS is email your customers first thing - I spent 5 hours trying to resolve this with IT support - at extra cost to the charity I work for. A simple email this morning would have saved at least the time trying to resolve it!