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All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I got the same error.
When I noticed that the paid and valid subscription was not listed into my MS account, I complained (I even informed them that I considered the service provided to be a lousy one).
When I returned, 4 hours later, my account was updated.
I thought this was supposed to be fixed. Still can't sign into dekstop apps.
I signed out of everything, removed records from Credential Manager, restarted machine, tried to log back in to Outlook and I'm getting the same thing as before. Subscription expired, and then its' just a login loop after that.
What's going on with this?
The problem is with a family member's account that has shared access to 365. Everything was normal until today. Currently, this family member cannot use the 365 applications that I paid for. And this is causing him a lot of trouble.
I want to know how to call MSFT and speak with a human.
Dave, if you can provide me with that magic number, I'll be a happy guy.
Sam
Same has happened to me, family share subscription suddenly cancelled, have tried stopping sharing an then sharing agin, doesn't work. Please Microsoft FIX THIS BUG FAST!