Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Same thing for me and I cannot use Word or Excel either.
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All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Same thing for me and I cannot use Word or Excel either.
I have the same issue!
Same issue. Signed in today and says my subscription is expired but I am on a family plan that is active.
What do we do here?
Same here.
Saw somewhere that online worked for them, just the app that doesn't atm. Go to office.com
Not the same but hopefully enough for him to finish it.