Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T13:19:20+00:00

    Same thing for me and I cannot use Word or Excel either.

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  2. Anonymous
    2025-04-10T13:17:00+00:00

    I have the same issue!

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  3. Anonymous
    2025-04-10T13:16:41+00:00

    Same issue. Signed in today and says my subscription is expired but I am on a family plan that is active.

    What do we do here?

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  4. Anonymous
    2025-04-10T13:16:26+00:00

    Same here.

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  5. Anonymous
    2025-04-10T13:14:40+00:00

    Saw somewhere that online worked for them, just the app that doesn't atm. Go to office.com

    Not the same but hopefully enough for him to finish it.

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