Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
ME TOO. WHAT ARE YOU DOING MICROSOFT!
Microsoft family sharing subscription suddenly cancelled
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Anonymous
All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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179 answers
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Anonymous
2025-04-10T13:55:11+00:00 -
Anonymous
2025-04-10T13:54:07+00:00 Just happened to me as well. Has a fix been communicated?
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Anonymous
2025-04-10T13:53:15+00:00 Same with me, subscriptions got cancelled and then
I have a valid Microsoft 365 Family subscription. I invited a user who has a valid Microsoft account, but when they try to accept the invite, they get the error: 'We can't find your subscription.' We've tried clearing cache, using direct links, different browsers, removing/reinviting — nothing works
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Anonymous
2025-04-10T13:51:45+00:00 i have the same problem suddenly got cancelled. what happen?
i still got few years of sub.
this is disrupting a lot of work..
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Anonymous
2025-04-10T13:51:31+00:00 Same issue here. We have a family account. My PC says my Office account has expired. My wife's PC, on the other hand, "holds" the subscription. Office works for her, and her Microsoft account shows her PC and a third PC of ours as being active. For whatever reason, my PC has vanished from the list.