Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T14:08:15+00:00

    I have the same problem. My husband's account has all of a sudden stopped working - I resend links and they just don't work.

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  2. Anonymous
    2025-04-10T14:04:26+00:00

    same issue here. i'm on family plan and says it's expired and wants me to renew.

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  3. Anonymous
    2025-04-10T14:04:15+00:00

    Same here! I have 4 shares going out, and it's happening to all, hopefully they sort this.

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  4. Anonymous
    2025-04-10T14:01:09+00:00

    Same, this is totally unnaceptable, I cannot work

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  5. Anonymous
    2025-04-10T14:01:05+00:00

    I know this is not ideal, but a workaround, whilst waiting for this to be resolved, is to use the online version of the apps. That is if you are using OneDrive to sync your files.

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