Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I have the same problem. My husband's account has all of a sudden stopped working - I resend links and they just don't work.
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All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I have the same problem. My husband's account has all of a sudden stopped working - I resend links and they just don't work.
same issue here. i'm on family plan and says it's expired and wants me to renew.
Same here! I have 4 shares going out, and it's happening to all, hopefully they sort this.
Same, this is totally unnaceptable, I cannot work
I know this is not ideal, but a workaround, whilst waiting for this to be resolved, is to use the online version of the apps. That is if you are using OneDrive to sync your files.