Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

179 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-04-10T14:33:42+00:00

    Trying to resolve the issue this morning, I subscribed AGAIN for the subscription that was just renewed on March 28th. So, now I'm good till 3/28/27 and Microsoft has another $129.95 out of my pocket. I wonder how many millions of people will do the same thing today. I guess the shareholders were upset that Microsoft is pulling back on their Copilot AI BS, so they found a new way to bring in some revenue. Good going Microsoft. Can anyone help me meddle through Google Workspace? After 48 years, it may be time for me.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-04-10T14:33:23+00:00

    Same here

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-04-10T14:31:25+00:00

    Me too! Microsoft what are you doing??? I have a deadline to make!!!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-04-10T14:29:42+00:00

    Same problem here, my daughter just called me and have the same problem...

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-04-10T14:29:18+00:00

    Hello Dave,

    I have same problem

    as this person All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones..

    when will this problem solve?

    Was this answer helpful?

    0 comments