This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am in the main account and can't find a place to "restore account"
We are having the same issue confirmed that our subscription is valid and now no one that it is shared with is able to access any microsoft application they are all getting subscription cancellation notices.
Ditto. Please help
Thanks for the workaround. Irt worked for me, though now my personal files are being mixed with my business files. Oh well. Microsoft has never understood the possibility of people have two email accounts. I'm sure Satya only has one email account for all his communicating. And I suppose it's @gmail or @icloud, as Microsoft has no mobile solution. Well, not anymore.
It looks like Word has started working again.
Fingers crossed, they might have found a work-around?