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All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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The problem is with a family member's account that has shared access to 365. Everything was normal until today. Currently, this family member cannot use the 365 applications that I paid for. And this is causing him a lot of trouble.
I want to know how to call MSFT and speak with a human.
Dave, if you can provide me with that magic number, I'll be a happy guy.
Sam
In order to run, MS 365 must be included in your MS Account Subscriptions.
It doesn't work for me. It gives me an option to buy them again.
From now on its working.
Access MS 365 website and, once there, request a Deskyop Installation.