Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T14:37:38+00:00

    Thanks for the workaround. Irt worked for me, though now my personal files are being mixed with my business files. Oh well. Microsoft has never understood the possibility of people have two email accounts. I'm sure Satya only has one email account for all his communicating. And I suppose it's @gmail or @icloud, as Microsoft has no mobile solution. Well, not anymore.

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  2. Anonymous
    2025-04-10T14:36:39+00:00

    It looks like Word has started working again.

    Fingers crossed, they might have found a work-around?

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  3. Anonymous
    2025-04-10T14:33:42+00:00

    Trying to resolve the issue this morning, I subscribed AGAIN for the subscription that was just renewed on March 28th. So, now I'm good till 3/28/27 and Microsoft has another $129.95 out of my pocket. I wonder how many millions of people will do the same thing today. I guess the shareholders were upset that Microsoft is pulling back on their Copilot AI BS, so they found a new way to bring in some revenue. Good going Microsoft. Can anyone help me meddle through Google Workspace? After 48 years, it may be time for me.

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  4. Anonymous
    2025-04-10T14:33:23+00:00

    Same here

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  5. Anonymous
    2025-04-10T14:31:25+00:00

    Me too! Microsoft what are you doing??? I have a deadline to make!!!

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