Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T13:17:00+00:00

    I have the same issue!

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  2. Anonymous
    2025-04-10T13:16:41+00:00

    Same issue. Signed in today and says my subscription is expired but I am on a family plan that is active.

    What do we do here?

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  3. Anonymous
    2025-04-10T13:16:26+00:00

    Same here.

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  4. Anonymous
    2025-04-10T13:14:40+00:00

    Saw somewhere that online worked for them, just the app that doesn't atm. Go to office.com

    Not the same but hopefully enough for him to finish it.

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  5. Anonymous
    2025-04-10T13:14:33+00:00

    My wife is having the same issue. She is on my shared MS 365 account and suddenly is getting account cancelled message when trying to open Excel. Microsoft needs to get it's act together!

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