Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T12:19:22+00:00

    I've got the same issue. My wife is unable to work at the moment due to this.

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  2. Anonymous
    2025-04-10T12:18:29+00:00

    Same issue here. Extremely bad timing for those of us needing to submit work today... Let's hope they resolve this fast

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  3. Anonymous
    2025-04-10T12:17:11+00:00

    Same Problem. Unable to use complex files on web. Completely stopped work.

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  4. Anonymous
    2025-04-10T12:16:35+00:00

    Same problem

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  5. Anonymous
    2025-04-10T12:06:06+00:00

    Exactly the same problem.

    Main account (head member) is totally fine.

    All the other 5 subscription members are logged out and can not access their apps. When they try to login, they are in an endless loop.

    This is causing us quite a lot of trouble! I hope it gets fixed quickly.

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