Why is Windows Update "2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553)" continuously failing to update successfully

hi simon, welcome in community

i’m Alvise, an independent consultant and I can understand your concern and, please, don't worry I am here to help you

proceed in this way, press the WIN + X buttons and open terminal (admin), now type

net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
del /f /q %windir%\WindowsUpdate.log
del /f /s /q %windir%\SoftwareDistribution\*.*
net start bits
net start wuauserv

after each command press enter

if you want you can create a text file from notepad, save it as All files type and give it a .bat extension

then run it as administrator

after doing so, try again with the updates

let me know how it goes

Elvis

I get an error as the following:

PS C:\Users\gijoe> ren %systemroot%\System32\Catroo2 oldcatroot

ren : Cannot rename because item at '%systemroot%\System32\Catroo2' does not exist.

At line:1 char:1

• ren %systemroot%\System32\Catroo2 oldcatroot

• 
      + CategoryInfo          : InvalidOperation: (:) [Rename-Item], PSInvalidOperationException 
  
      + FullyQualifiedErrorId : InvalidOperation,Microsoft.PowerShell.Commands.RenameItemCommand 
  
  

PS C:\Users\gijoe> net start cryptsvc

The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

PS C:\Users\gijoe> del /f /q %windir%\WindowsUpdate.log

Remove-Item : A positional parameter cannot be found that accepts argument '/q'.

At line:1 char:1

• del /f /q %windir%\WindowsUpdate.log

• 
      + CategoryInfo          : InvalidArgument: (:) [Remove-Item], ParameterBindingException 
  
      + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
  

PS C:\Users~> net stop bits

The Background Intelligent Transfer Service service is stopping..

The Background Intelligent Transfer Service service was stopped successfully.

PS C:\Users~> net stop wuauserv

The Windows Update service is stopping..................................

The Windows Update service could not be stopped.

PS C:\Users~> net stop wuauserv

The Windows Update service is stopping..........

The Windows Update service could not be stopped.

Hi Elvis, much appreciate your response. How should one proceed if the update services cannot be stopped?

Thank you in advance.

Regards

hi simon, welcome in community
i’m Alvise, an independent consultant and I can understand your concern and, please, don't worry I am here to help you

proceed in this way, press the WIN + X buttons and open terminal (admin), now type

net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
del /f /q %windir%\WindowsUpdate.log
del /f /s /q %windir%\SoftwareDistribution\*.*
net start bits
net start wuauserv

after each command press enter

if you want you can create a text file from notepad, save it as All files type and give it a .bat extension

then run it as administrator

after doing so, try again with the updates
let me know how it goes
Elvis

Please explain txt file and how/where to enter

I can't touch type and loose my concentration when trying to

How do those not or semi literate like me supposed to do this to update?

hi simon, welcome in community
i’m Alvise, an independent consultant and I can understand your concern and, please, don't worry I am here to help you

proceed in this way, press the WIN + X buttons and open terminal (admin), now type

net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
del /f /q %windir%\WindowsUpdate.log
del /f /s /q %windir%\SoftwareDistribution\*.*
net start bits
net start wuauserv

after each command press enter

if you want you can create a text file from notepad, save it as All files type and give it a .bat extension

then run it as administrator

after doing so, try again with the updates
let me know how it goes
Elvis

I did this. Copied the text. Made the batch file. Ran it as Administrator. It failed. Tried it again. it hit 2% on the download and crashed.

it does not accept any form of update for KB5062553.