Why is Windows Update "2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553)" continuously failing to update successfully

Anonymous

On 11-Jul-2025, after several attempts I managed to get the above update downloaded and installed in my Lenovo ThinkBook laptop.
However on 13-Jul-2025, when I restarted my laptop, this very update showed as available for download and install. So, I tried to do the download and install again. Since then I would have made 3 full attempts but every time it goes through the whole process of downloading and installing but at the end I get the error message that the Update Failed.

My PC is running very slow. Apps are not opening for long time (Not Responding) and really frustrating.

Is anyone facing the same problem? How to overcome this?

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Anonymous

2025-07-14T22:52:30+00:00
I get an error as the following:

PS C:\Users\gijoe> ren %systemroot%\System32\Catroo2 oldcatroot

ren : Cannot rename because item at '%systemroot%\System32\Catroo2' does not exist.

At line:1 char:1
- ren %systemroot%\System32\Catroo2 oldcatroot
- + CategoryInfo : InvalidOperation: (:) [Rename-Item], PSInvalidOperationException + FullyQualifiedErrorId : InvalidOperation,Microsoft.PowerShell.Commands.RenameItemCommand
PS C:\Users\gijoe> net start cryptsvc

The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

PS C:\Users\gijoe> del /f /q %windir%\WindowsUpdate.log

Remove-Item : A positional parameter cannot be found that accepts argument '/q'.

At line:1 char:1
- del /f /q %windir%\WindowsUpdate.log
- + CategoryInfo : InvalidArgument: (:) [Remove-Item], ParameterBindingException + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
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Alvise C 56,036 Reputation points Volunteer Moderator

2025-07-14T06:22:26+00:00
hi simon, welcome in community

i’m Alvise, an independent consultant and I can understand your concern and, please, don't worry I am here to help you

proceed in this way, press the WIN + X buttons and open terminal (admin), now type
```
net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
del /f /q %windir%\WindowsUpdate.log
del /f /s /q %windir%\SoftwareDistribution\*.*
net start bits
net start wuauserv
```
after each command press enter

if you want you can create a text file from notepad, save it as All files type and give it a .bat extension

then run it as administrator

after doing so, try again with the updates

let me know how it goes

Elvis
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